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External Volunteers

This page provides a brief overview of the requirements for volunteers that seek to engage in electronic messaging (e.g., phone, email, text, video conference) with staff, families or students in support of CPS authorized activities.

All volunteers are required to follow the Standards of Conduct for Maintaining Professional Boundaries between Staff and Students. This guidance was developed in accordance with the Volunteer Policy and Acceptable Use Policy.

Questions about eligibility or appropriate use of communication channels should be directed to the volunteer’s school principal or CPS department. Only CPS-approved communication channels may be used.

Please note that this page does not address the background check requirement for volunteers or their organizations.

Permitted Interactions by Volunteer Level

Level 1 Volunteer
To CPS Staff   
To CPS Families    Email, video conference or phone via volunteer's cps.edu email
To CPS Students: Email    Only via volunteer's cps.edu email to student's cps.edu email
To CPS Students: Live Videoconference   
  • Google Meets only
  • safe@cps.edu must be invited to Google Meet
To CPS Students: Phone
Level 2 Volunteer
To CPS Staff  
To CPS Families
To CPS Students: Email
To CPS Students: Live Videoconference   
  • CPS staff member must schedule the Google Meet
  • CPS staff member must attend the Google Meet for the entire duration
To CPS Students: Phone